TECHNICAL SUPPORT
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Seven × 24 sales customer service online to answer your questions at any time, the industry's first to create a 60S fast after-sales service system, all products guarantee a guaranteed service life, and lifelong after-sales maintenance;
If the repair of the product is caused by improper use by the customer, the cost will be charged at cost. If it is a product quality issue, we will promptly improve it and thank you in writing;
Warranty period: The warranty period for all power amplifiers and peripheral electronic products is 1 year, the warranty period for speaker units is 1 year, the main components of electronic products are guaranteed for 5 years, and the system is maintained for life;
Non warranty coverage: Damage to appearance and components, unauthorized changes to system configuration or modifications to products, improper use of equipment, and damage caused by uncontrollable natural factors.
Step 1
We have 7 × 24 sales after-sales hotline, no need for multiple transfers, one click direct access to after-sales engineers.
Step 2
Establish a lifelong data archive for the product and use big data to find the optimal solution in the shortest possible time.
Step 3
A professional after-sales team provides on-site service, taking only 60 seconds from making a phone call to understanding the needs.